TERMS & CONDITIONS FOR CONSUMERS
Browsing through or using this site is subject to the terms below. Your acceptance of these terms and conditions is indicated by browsing through or using this site.
Please read the following Terms and Conditions carefully.
1. About us and these Terms and Conditions
1.1 "We" are 316 Limited. Our registered company number is 5433364 and our registered office is 14 Camelot Way, Thornhill, Cardiff. CF14 9AN. If you have any comments, suggestions or complaints, we would be pleased to receive them at the above address or by e-mail to sales@threesixteen.org.uk.
1.2 These Terms and Conditions govern the supply by us of any products ordered by you on the www.316.org.uk web site ("the site"). The particular product or products that you order at any one time from us is referred to in these Terms and Conditions as "the product".
1.3 In these Terms and Conditions:
1.3.1 "you" means the person who orders a product from the site; and
1.3.2 "the contract" means your order of a product in accordance with these Terms and Conditions which we accept in accordance with clause 2.5 below. If you order more than one product or several units of the same type of product, each unit of each product will constitute a separate contract.
1.4 These Terms and Conditions tell you what you can do with the product, how to buy it and the rights and obligations you have.
2. Making Orders of products
2.1 You must follow the instructions on the site to make your order.
2.2 Once you select a product that you wish to order, you will then be shown the price you must pay including VAT, if applicable, and standard delivery charges. Subject to clauses 2.8 and 2.9 below, this is the total that you will pay for the ordered product. There are no extra charges unless you opt for special delivery, in which case we shall inform you of the additional cost before we accept your order.
2.3 You shall pay for the product at the time of ordering by supplying us with your credit card details which we require in order to process your order. We shall obtain the money for payment of the product following our acceptance of your order.
2.4 When you submit an order to purchase a product from us, you agree that you do so subject to these Terms and Conditions together with:
2.4.1 the Site Terms; and
2.4.2 the copyright notice; and
2.4.3 the Privacy Statement in force at the time of your order.
2.5 Your order remains valid as an offer until when we accept your order or if earlier when we receive your notice revoking your order.
2.6 The contract shall be formed when we accept your order by sending our order confirmation to you by email, together with a confirmatory invoice. This is when the binding contract will be made. We shall not be obliged to supply the product to you until we have accepted your order. Until we accept your order, we reserve the right to refuse to process your order.
2.7 If you discover you have made a mistake with your order please contact sales@threesixteen.org.uk immediately. You must do this before we send the order confirmation.
2.8 If the price for the order changes before we accept your order, we will contact you and ask you to confirm that you wish to proceed at the amended price.
2.9 If there is no VAT applicable to your order, then the price that you must pay to us for the order will be reduced by deducting the VAT element confirmed in the order.
3. The artwork and graphics on the site
3.1 The quality of our design reproductions and of the materials we use are of great importance to us. While every effort is made to supply a product which is as shown on the screen, or in our advertisements, technical constraints may cause slight variations. The artwork and graphics that appear on the site and on your computer screen is only a graphic representation of the font and graphics of the product.
4. Delivery of the product
4.1 We aim to deliver the product to you at the place of delivery requested by you when you submit your order and we aim to deliver within the time indicated on the site but we cannot give an exact delivery date. Seasonal goods may take additional time. Delivery times given on the site are estimates only. However, if you have not received the ordered product within 30 days of the date on which you sent your order then you may cancel the contract. In any event:
4.1.1 we shall inform you if we are unable to supply the product to you within the 30 day period; and
4.1.2 within 30 days of the end of that 30 day period we shall refund to your credit card company any money paid to us under the contract.
4.2 You shall own the product when we deliver it to you (but not the Materials as defined in the copyright notice).
5. Cancellation
5.1 You may cancel the contract for any reason if within 7 days of delivery of the product you give us notice in writing or in another durable medium accessible to us that you wish to cancel the contract. The notice may be delivered by hand or sent by post to our address 14 Camelot Way, Thornhill, Cardiff. CF14 9AN or sent by e-mail to the e-mail address sales@threesixteen.org.uk The notice shall be deemed to have been given on the day on which it was sent.
5.2 If you cancel the contract:
5.2.1 you shall return the product to us in good condition, using the same method as it was delivered to you. Please note that the product is your responsibility until we receive it and we recommend that you get a Certificate of Postage. You shall be responsible for paying all the costs of returning the product.
5.2.2 orders of sales goods can only be cancelled for exchange or a credit note. Returns of sales goods are accepted for a full refund only if faulty.
6. Warranty
6.1 We warrant that the delivered product will be free from defects in materials and workmanship. Please check all deliveries immediately for damage on receipt and inform 316 Limited within 3 working days of any goods that arrive in damaged condition. Subject to you complying with these time limits and subject to clause 6.2 we will arrange for the return of the product at no cost to you and we shall refund the price paid by your credit card company or, if you wish, replace the product instead.
6.2 If we find that the product is not defective or that the product has been misused or subjected to neglect, carelessness or abnormal conditions or involved in any accident or attempt at modification or dealt with contrary to our instructions, we may decide not to repair or replace the product and require you to pay all carriage costs.
6.3 The warranty in clause 6.1 sets out our liability in respect of a defective or damaged product and shall apply in lieu of all conditions, warranties or obligations which would otherwise be implied by common law, all of which are excluded to the fullest extent permitted by law. This does not affect your statutory rights, under which you have the right to insist that goods that you buy from businesses must correspond with their description, be fit for their purpose and be of a satisfactory quality.
6.4 The warranty contained in this clause is specifically limited to the person who makes the order with us. No warranty is made to any other person.
7. Limitation of our liability
7.1 We shall not be liable for any delay or failure to perform due to any circumstances outside our reasonable control, including without limitation Acts of God, civil commotion, riots, revolt, war, terrorism, hostilities, warlike operations, piracy, arrests, restraints or detainments of any competent authority, strikes, lock-outs, floods, droughts, fire, earthquakes, mechanical breakdown, inability to obtain or shortage of materials, equipment or transportation or any legislation change. However, if you have not received the ordered product within 30 days of the date on which you sent your order then you may cancel the contract in accordance with clause 4.1.
7.2 316 Limited’s total liability for any claim howsoever arising shall not exceed the price of the goods supplied by 316 Limited to the customer, together with any distribution costs incurred. 316 Limited shall not be liable for any consequential customer loss whether this arises from a breach of duty in contract or in any other way. 316 Limited cannot accept any liability for a failure to comply with specific instructions as stated in our brochure.
8. Notices
8.1 Subject to the rest of these Terms and Conditions, any notice or other communication required or authorised to be given under this Agreement shall be in writing and may be served by personal delivery or by pre-paid, registered or recorded delivery letter or by facsimile addressed to the relevant party at the address or facsimile number of the relevant party last known to the other.
8.2 Subject to the rest of these Terms and Conditions, any notice given by post shall be deemed to have been served two business days after the same has been posted if you are based in the UK or seven business days after the same has been posted if you are not based in the UK and any notice given by facsimile shall be deemed to have been served upon receipt of an answerback signal from the receiving machine, and in proving such service it shall be sufficient to prove that the letter or facsimile was properly addressed or numbered and, as the case may be, posted as a prepaid, registered or recorded delivery letter or despatched or an answerback signal received.
8.3 For the purpose of this clause 8, a "business day" means any day other than a Saturday, Sunday or a day which is a public holiday in the place both of posting and of address of the notice.
9. General
9.1 We advise you to print and keep a copy of these Terms and Conditions and your order for future reference.
9.2 The contract shall be governed by English law and you hereby submit to the non-exclusive jurisdiction of the English courts. All dealings, correspondence and contacts between us shall be made or conducted in the English language.
9.3 No failure or delay by either party in exercising any right under the contract shall operate as a waiver of such right or extend to or affect any other or subsequent event or impair any rights or remedies in respect of it or in any way modify or diminish your or our rights under the contract.
9.4 If any clause in these Terms and Conditions shall become or shall be declared by any court of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall in no way affect any other clause or part of any clause, all of which shall remain in full force and effect, so long as the Terms and Conditions shall be capable of continuing in effect without the unenforceable term.
9.5 These Terms and Conditions (incorporating the Site Terms, the copyright notice and the Privacy Statement), together with price, product and delivery details agreed between you and us, contains the agreement between you and us in relation to the contract. These Terms and Conditions apply to the exclusion of any contracts or terms submitted, proposed or stipulated by you. Nothing in the contract shall exclude or limit liability for fraud.
9.6 A person who is not a party to the contract has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce a term of the contract.
9.7 The website content may contain inaccuracies or typographical errors 316 Limited makes no representations about the accuracy, reliability, completeness, or timeliness of website content. The use of website content is at your own risk. Changes are periodically made to the website and may be made at any time.
316 Limited makes no warranties about the accuracy, reliability, completeness, or timeliness of the material, services, software, text, graphics, and links.